02/06/2026
⚠️ Made a booking with us in the last week? Read below ⚠️
We are currently experiencing an issue with our online booking system and wanted to make all of our customers aware.
Unfortunately, some bookings are successfully taking payment, but confirmation emails are not being sent out. On top of this, these bookings are not being passed through to our team, meaning we may have no record of your reservation despite payment being taken.
If you have made a booking with us within the last 5 days, please get in touch as soon as possible so we can manually check and confirm your reservation.
📞 Call us on 07735 826263 (Wednesday - Sunday)
📧 Email us at [email protected]
We sincerely apologise for any inconvenience caused and are working with our booking provider to resolve the issue as quickly as possible.
If you know someone who has recently booked with us, or is planning on making a booking, please share this post with them so we can make sure nobody's reservation is missed.
Thank you for your patience, understanding and continued support. We appreciate it more than you know and can't wait to welcome you through our doors. ❤️
